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How to Ride

Run to catch the next Milton Transit bus!

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Planning Your Trip

System and Route Maps

View our system map to find the routes that best service your origin and your desired destination. Select the individual route maps for the specific routes you wish to view in greater detail. The system map and individual route maps are listed on the System Map and Routes page, and in the printed Milton Transit Rider’s Guide, available on all buses and at Ticket Agents.

Route Schedules

Route schedules provide the approximate time of bus arrival and departures at specific time points along each route. Time points are listed along the top of each route schedule. Each time point is given a corresponding letter, which is identified on each route map. The times listed in the schedule provide the estimated bus arrival times for each time point. (Click the image at right to enlarge.) It is important to note that there are many bus stops located between each time point.

Transfers

If you require more than one route to complete a trip, you will be required to transfer. All transfers occur at the Milton GO Station. It is important to note the time at which your transfer is scheduled to occur. Keep in mind that if you are travelling in the evening and have to transfer onto a second bus, ensure you catch the first bus in time to make the connection.

Return Trips

When planning your initial trip, it is a good idea to plan your return trip as well. In some cases, your bus stop will be on the opposite side of the road. Please keep safety in mind when crossing the road – where possible, use signalized crosswalks and avoid crossing busy streets mid-block.

Taking Your Trip

Recognizing our Bus Stops

Milton Transit bus stop and example of information holder

Bus stops are marked with a white sign displaying the international bus symbol and the Milton Transit green swoosh and logo. To avoid missing your bus, be at your bus stop 2-5 minutes before your bus is scheduled to arrive. Some bus stops also have schedule information indicating all the anticipated arrival times for that particular stop.

Some Milton Transit bus stops have shelters and benches with hard surfaces for pedestrian accessibility. To ensure that the operator can see you, it is a good idea to stand and move out of the shelter when you see your bus approaching.

Recognizing our Buses

Milton Transit buses are white and branded with our signature blue and green swooshes over the back wheel wells, and the Milton Transit logo on the sides and front. All Milton Transit buses are fully accessible with curb-level kneeling capability and mobility aid ramps. A summary of all accessible features is available on our Accessible Features page. All buses display a route name, number and destination above the front windshield and on top of the side window, next to the front doors. It is important to check these signs to ensure that you will be boarding the correct bus. If you are not sure, ask the operator for help.

Boarding the Bus

As the bus approaches your stop, make sure you have your fare ready and all your belongings with you. Let the operator know if you need assistance getting onboard, or require the bus to be lowered or its ramp to be deployed. When you get on the bus and are not sure of any aspect of your trip, do not hesitate to ask your bus operator for help. Our friendly bus operators are there to take you to your destination safely and securely, while providing assistance to you when you need it!

Paying your Fare

There are many ways you can pay your Milton Transit fare:

Exact cash: all coins are to be dropped into the coin chute on the upper left corner of the farebox. Paper money slides into the slot on the right side of the farebox. Only Canadian currency should be used. Milton Transit cannot provide change.
Tickets and Trans-Cab vouchers: similar to paper money, all tickets are to be slid into the slot on the right side of the farebox. Only Milton Transit issued tickets and vouchers are valid for use.
Monthly passes: clearly display your valid monthly pass to the operator. The operator may ask for identification to verify pass eligibility. Only Milton Transit issued passes are valid for use.
Day passes: if your day pass has yet to be validated for the current day of travel, surrender your pass to the operator for validation. If your day pass has been validated on a previous trip, simply show the validated pass to the operator upon boarding.

GO Transit Connections

All trips connecting to the Milton GO Station are eligible for a discounted fare, subject to GO Transit proof of purchase. To be eligible, simply show your valid PRESTO card, GO Transit ticket or pass to the operator upon boarding, then deposit the discounted fare into the farebox. For more information about connecting to GO Transit, visit our GO Transit Connections page.

Transfer Requests

If you need multiple buses to complete your trip, you must ask for a transfer. Transfers are issued, upon request, to cash and ticket paying customers only at the time the fare is paid. If you need to transfer to another bus, keep your transfer and show it to the operator of the second bus. The cut end of the transfer indicates the expiry time to board your second trip.

Trans-Cab Requests

If you are travelling in an area that is currently serviced by Trans-Cab, please make a Trans-Cab request to the operator upon boarding the bus and depositing your fare.

More information about fare policies and prices is available on our Fares page.

Exiting the Bus

Immediately after the bus passes the stop prior to your intended stop location, you must signal your stop request.

A stop can be requested in one of three ways:

Pulling down the yellow cord located around the window
Pressing the Stop Request button on the yellow grab bars
Pressing the yellow strip along the bottom of the seat (if located in a mobility device securement area)

The sign at the front of the bus will illuminate to signal your stop request with an audible chime. The operator will also announce the stop as the bus approaches. Any stop request made in the mobility device securement areas will activate an audible double chime.

Passengers with Mobility Devices

Boarding the Bus

Bus operator assisting passenger in wheelchair onto Milton Transit bus

As the bus approaches, try to position yourself approximately two metres away from the curb to allow for door and ramp clearance. The operator will lower the bus and deploy the ramp. Proceed to the mobility device securement area located near the front of the bus; turn your wheelchair or scooter so that you are facing forward, then reverse into position. The operator will assist in the proper securement of your wheelchair or scooter, including seat belts/lap belts.

Exiting the Bus

Upon your bus stop request, the operator will release all securement devices and initiate the ramp. Once the ramp has been deployed, the operator will indicate when it is safe to exit.

Accessible Travel Tips

If a bus is at capacity or is already carrying two passengers with wheelchairs or scooters in the mobility device securement areas, you will not be able to board. The operator will advise you when the next bus is scheduled to arrive. To prepare for this possibility, be sure you do not plan a trip using the final bus of the day.
Passengers must be able to get themselves to and from bus stops.
Crowded buses can occur in peak travel times, from 6:30 a.m. - 9:00 a.m. and 2:30 p.m. - 6:30 p.m., Monday to Friday.

Please view our Service Policies page for information about travelling with service animals and strollers and other rules and regulations for riding the bus.